Onboarding: The Essential Rules for a Successful Onboarding Program

Did you know that most employees decide to leave a job within their first 18 months with an organization? When […]

Instructor Trainer
Updated December 17, 2021

About Course

Did you know that most employees decide to leave a job within their first 18 months with an organization? When an employee does leave, it usually costs about three times their salary to replace them.

You can greatly increase the likelihood that a new employee will stay with you by implementing a well-designed onboarding program that will guide the employee through their first months with the company. This two-day workshop will explore the benefits of onboarding, show you how to design an onboarding framework, give you ways to customize the program for different audiences (including managers and executives), and demonstrate how to measure results from the program.

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Course Content

Session One: Course Overview
You will spend the first part of the day getting to know participants and discussing what will take place during the workshop. Students will also have an opportunity to identify their personal learning objectives.

Session Two: Defining Onboarding
To start, participants will explore what onboarding is (and is not) and how it differs from orientation. Participants will also identify some of the business benefits of a successful onboarding program. To conclude the session, participants will discuss some factors for success and some issues that can lead to failure.

Session Three: Creating the Onboarding Steering Team
This session will look at who should make up the team that will steer the onboarding program and what their role should be.

Session Four: Gathering Supporting Information
Next, participants will learn what key processes, programs and stakeholders should be included in the onboarding development process. Participants will also receive a list of questions that they can use to shape the program’s vision. Then, participants will practice creating a vision for a fictional company.

Session Five: Setting Goals
In this session, participants will learn the six elements of a good goal, summarized by the SPIRIT acronym.

Session Six: Developing the Framework
To begin the second day, participants will create a full onboarding program outline for their fictional company.

Session Seven: Creating an Onboarding Plan
To conclude the first day, participants will work on a personal onboarding plan for a fictional case study.

Session Eight: Customizing the Framework

Session Nine: Measuring Results

Session Eleven: Onboarding Executives

Session Twelve: Understanding Employee Engagement
In this session participants will learn about the Gallup studies on engagement, and what they can do to make sure employees are checked in.

Session Thirteen: Ten Ways to Make Your Program Unique
A well-designed, unique program can be an ambassador for your company. This session will give participants some ideas for making their onboarding program stand out.

Session Fourteen: Fun and Games
Your onboarding program doesn’t have to be all work and no play, as long as employees are learning or building relationships while they are playing. In this session we’ll share some of our favorite onboarding and training games.

Session Fifteen: Case Study Analysis
To conclude the workshop, participants will review the case studies that they gathered for a pre-assignment and create a list of best practices.

Personal Action Plan
At the end of the workshop, students will have an opportunity to ask questions and fill out an action plan.

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Onboarding: The Essential Rules for a Successful Onboarding Program
Free access this course
18 Lessons

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