Course Content
Session One: Course Overview
You will spend the first part of the day getting to know participants and discussing what will take place during the workshop. Students will also have an opportunity to identify their personal learning objectives.
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Session Two: Defining Onboarding
To start, participants will explore what onboarding is (and is not) and how it differs from orientation. Participants will also identify some of the business benefits of a successful onboarding program. To conclude the session, participants will discuss some factors for success and some issues that can lead to failure.
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Session Three: Creating the Onboarding Steering Team
This session will look at who should make up the team that will steer the onboarding program and what their role should be.
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Session Four: Gathering Supporting Information
Next, participants will learn what key processes, programs and stakeholders should be included in the onboarding development process. Participants will also receive a list of questions that they can use to shape the program’s vision. Then, participants will practice creating a vision for a fictional company.
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Session Five: Setting Goals
In this session, participants will learn the six elements of a good goal, summarized by the SPIRIT acronym.
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Session Six: Developing the Framework
To begin the second day, participants will create a full onboarding program outline for their fictional company.
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Session Seven: Creating an Onboarding Plan
To conclude the first day, participants will work on a personal onboarding plan for a fictional case study.
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Session Eight: Customizing the Framework
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Session Nine: Measuring Results
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Session Eleven: Onboarding Executives
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Session Twelve: Understanding Employee Engagement
In this session participants will learn about the Gallup studies on engagement, and what they can do to make sure employees are checked in.
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Session Thirteen: Ten Ways to Make Your Program Unique
A well-designed, unique program can be an ambassador for your company. This session will give participants some ideas for making their onboarding program stand out.
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Session Fourteen: Fun and Games
Your onboarding program doesn’t have to be all work and no play, as long as employees are learning or building relationships while they are playing. In this session we’ll share some of our favorite onboarding and training games.
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Session Fifteen: Case Study Analysis
To conclude the workshop, participants will review the case studies that they gathered for a pre-assignment and create a list of best practices.
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Personal Action Plan
At the end of the workshop, students will have an opportunity to ask questions and fill out an action plan.
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Onboarding: The Essential Rules for a Successful Onboarding Program
About Lesson

The remainder of the employee’s first year should be spent completing training, developing skills, building relationships with stakeholders, and transitioning to a 100% focus on job assignments. The manager should continue to check in with the employee on a regular basis and check progress on goals. Typically, an informal review (like the one we completed at the end of Month One) takes place at the end of Month Six.

A formal review of the onboarding program should take place in conjunction with the employee’s first performance review at the end of the first year. You will want evaluations from the employee on:

  • The effectiveness of the onboarding program
  • How they feel about their decision to join the organization
  • How the organization is meeting their expectations, wants, and needs
  • Percentage of onboarding plan achieved, with specific questions on goals and training completed
  • Lessons learned about the program (what they would change)
  • What they would tell a new employee
  • Specific job objectives (Example: I am comfortable using the DotCom system to book appointments.)
  • Their next steps to transition out of the program
  • Whether or not they would like to be a buddy in the future

The employee’s coach or buddy and manager should evaluate:

  • The effectiveness of the onboarding program
  • How the employee is meeting the organization’s expectations
  • Percentage of onboarding plan achieved, with specific questions on goals and training completed
  • Lessons learned about the program (what they would change)
  • How the employee is meeting specific job objectives
  • Their next steps to transition out of the program
  • Whether or not the employee would be a suitable buddy in the future

 

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