I have received an SMS informing me to collect my Huduma Card from Station A. When I get there, I’m informed the delivery destination is in Station B. Why is this happening?

During the initial card production and distribution of the Huduma Cards, some SMSs were sent for card collection at some National Registration Bureau (NRB) offices which due to technical challenges could not be used for our automated card issuance.

 

As such, cards destined for such delivery destinations were redirected to the nearest available technically functional National Registration Bureau (NRB) offices.

However, for the current and subsequent production, cards are only sent to functional NRB offices.

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