No. One cannot pick the Huduma Card for someone else since the system is automated and requires the particular recipients to personally collect their cards from their respective delivery destinations.
Can one pick Huduma Card for someone else? Read More »
Currently the Card will be printed with the information provided earlier. However, the Government will later open registration as a continuous exercise and its then when people will be able to update their records.
The local National Government Administrative Officers (NGAOs) i.e. Regional Commissioner, County Commissioner, Deputy County Commissioner, Assistant County Commissioner, Chief and Assistant Chief may need to be informed of such cases so they can intervene and make arrangements with the issuance officers in order to provide mobile issuance services and have the cards delivered to the
No. Collection of Huduma Cards, just like the current 2nd Generation National ID, will be collected at the existing, functional National Registration Bureau (NRB) offices and the Huduma Centres across the country and one will be notified on where to collect once the card has been delivered through the HUDUMA NAMBA SMS.
If I was registered at home, can my Huduma Namba card be delivered at my house? Read More »
You will have to report to the nearest National Registration Bureau Station or Huduma Centre to be assisted. There will be a fee for replacing lost Huduma cards. The fees to be charged for replacement will be communicated later through a Gazette Notice by the Cabinet Secretary Interior & Coordination of National Government.
If I lost my Huduma Namba card, how can I replace it? Read More »
The official Huduma Namba number is 0800221111. This is the ONLY number that will be used by the Huduma Namba Call Agents to call you. If you receive a call from a number that is NOT the above claiming they are calling from Huduma Namba, kindly take note of the phone number used to call
No. You can only pick your Huduma Card with the original 2nd generation National Identification Card or Kenyan Passport for Kenyan citizens, Refugee Card for Refugees, Passport/Alien Card for Foreign Nationals.
Can I pick my card with a photocopy of the National ID? Read More »
Yes. Additionally, the original 2nd generation National Identification Card for Kenyan adults, Refugee Card for refugees and Alien Card for Foreign Nationals will be used to collect the Huduma Card.
They are advised to pick their card when they get back into the country.However, if they have moved permanently, they can update their residency details and choose their preferred delivery destination through the Huduma Namba Web Portal (https://www.hudumanamba.go.ke).Huduma Cards for those in the Diaspora will be collected in respective Kenyan Embassies and High Commissions as
The service is absolutely free. The cost of the card has been catered for by the Government. However, there will be charges for the replacement of lost or damaged cards. In case of any fraudulent call asking for payment to receive their Huduma Card, one is advised to call the Huduma Namba Call Centre on
How much does it cost to obtain the card? Read More »
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